Landal Landgoed 't Loo tests self-driving delivery robot
Work is getting easier, better and more fun for employees
Holiday park Landal Landgoed 't Loo in 't Loo-Oldebroek launches the first self-driving robot at a European holiday park. This delivery robot will support the park team in delivering and collecting linen to and from the recreation homes in the holiday park.
For a long time, Landal GreenParks has been working on introducing robots with innovative features to make work easier, better and more fun. They can also increase guest satisfaction and relieve employees from work. For example, robots have already been successfully implemented in the holiday provider's restaurants to support service staff. Starting this pilot at Landal Landgoed 't Loo is intended as a first step towards eventually deploying delivery robots in daily operations at more locations and at multiple Landal GreenParks holiday parks. The project involves several partners: the cleaning company Novon, the technology developer Dutch Automated Mobility and the robotic vehicle manufacturer Clevon from Estonia.
The self-driving delivery robot offers a glimpse into the future of hospitality services where technology enhances human interaction rather than replacing it. From independently delivering clean bed linen directly to accommodation to delivering groceries and tools or parts, the delivery robot provides a smooth and efficient service that enables park employees to focus on providing a more personal guest experience.
Technology makes life easier
“Our world is seeing more and more innovative technology solutions that make life easier. The digital key in the Landal app enables our guests to access their accommodation and the swimming pool and also book the restaurant and other activities directly. And robots make work easier for employees in many of our restaurants,” says Landal GreenParks COO Jeroen Mol. “Every year, we receive around 3.2 million guests who spend around 15.6 million nights with us. This brings both opportunities and challenges. Every day we strive to deliver the best guest experience. With these self-driving delivery robots, we're introducing further innovative solutions that make guests' stays easier.”
Dutch Automated Mobility (DAM) is an expert in the field of self-driving technology and plays an important role in integrating the robot into the holiday park’s existing infrastructure. “The advanced technology of the Estonian manufacturer and supplier Clevon and its knowledge of autonomous vehicles fits seamlessly with our mission to create efficient and safe self-driving solutions for the future,” says Alwin Bakker, CEO of DAM.
Our robots are a new step in making holiday parks more welcoming and efficient. They do various jobs, from delivering packages to helping out with services, allowing staff to focus on what's important – the guests. This is just the start. We're planning to bring this innovation to more parks across Europe with the aim of deploying a fleet of up to 500 robots, enhancing our service in a smart, eco-friendly way." says Sander Sebastian Agur, CEO of Clevon.
Stakeholders think this is just the beginning. Guest feedback and operational data from the pilot will be evaluated to refine and expand the role of autonomous technology in everyday services at the park.
Facts & Figures
- This is a test phase, ending in mid-February 2024. During the Christmas holidays, the self-driving robot has a holiday.
- This is the first self-driving robot to operate on a recreation park.
- Only 25 of these robots operate worldwide and this is the first in the Netherlands.
- At the holiday park, the robot keeps to the speed limit of 10 kilometres per hour. The robot can reach a maximum speed of 25 kilometres per hour.
- Weighing 500 kilos, this self-propelled robot is a lightweight. This is about a third of the weight of an average car. An average car weighs 1,250 kilos.
- The robot is smaller than the average human of 1.65 metres. The robot is 2.5 metres long, 1.15 metres wide and 1.6 metres high.
- The robot is 100% electric and works for 5 hours on a single battery charge. It can cover 70 kilometres in that time. In 45 minutes, the robot recharges itself from 20% to 80%.